privacy policy


This document sets out WeQan’s privacy policy with respect to the collection, storage and processing of personal data provided to WeQan by its customers (“customers”), its customers’ employees, visitors to its site Web, WeQan employees and job candidates at WeQan.

As part of this privacy policy, the term “personal data” refers to any information provided to WeQan that may be attached to an identified or identifiable individual. Unless otherwise stated in this privacy policy, this policy should be considered applicable to WeQan.

1) Personal data collected

From WeQan customers and customer employees :

We may collect, process and / or store personal data from a variety of sources primarily to provide products and services in accordance with contracts with our customers and to improve these products and services.

We may collect data such as your name, company name or mailing address, IP or e-mail address directly from you when you provide us with your contact information and other information on WeQanou’s website when you make an appeal. to WeQan to ask a question, make a comment, request assistance or use certain services. When you provide us with your personal data on a voluntary basis, you consent to our use of that data in accordance with this Privacy Policy.

If you provide us with personal data electronically, you acknowledge and agree that such personal data may be transferred from your current location to our offices and servers and to the offices and servers of our subcontractors located in Belgium. so that we can provide you with our services, in accordance with the legislation in

We may also obtain personal data by collecting information about your use of our products, for example, through your support requests or other usage data, or if you participate online discussions about our products and services, whether you fill out a contact form or if you provide us with personal information to download a document from our site.

When you visit WeQan’s site, certain personal data may be collected by recording your interaction with the site using cookies or web beacons (see “Information collected using cookies”. “And” Cookie Management “below for more details), WeQan, when providing its products and services, also processes the data provided by its customers about their employees, in order to allow customers to take full advantage of benefits of these products and services (see section 2 below for more details). This data (for example: last name, first name, e-mail address, telephone number) is collected according to the instructions stipulated in the contract between WeQan and its customers.

From WeQan employees and WeQan job candidates :

We collect the personal data of job applicants at WeQan in order to complete the activities related to the review of applications and hiring. We collect personal data from our employees to fulfill our human resource management responsibilities, including employee performance reviews, payroll and benefits management (and related records), administrative reporting, corporate network and authentication management, security, emergency notification management, and improved employee health and safety.

Visitors to our websites

Non-identifiable data </​​span>:
When you use the WeQan site, we may receive certain non-identifiable information about your use of the site. We may store such data ourselves or include it in databases owned and maintained by us or owned and maintained by subcontractors. We may use such data and combine it with other data to track, for example, the total number of visitors to the WeQan site and the domain names of our visitors’ Internet Service Providers. .

Information collected using cookies and similar technologies :
Like most websites, we also collect and / or store certain visitor-specific information, which may include unidentifiable data and personal data, including: browser usage, operating system, IP address , the information contained in the cookies, the dynamic log data and the navigation route. This data is collected using log files, “cookies”, “web beacons” or other similar technologies. “Cookies” are small data files that can be transmitted to your web browser and stored on your computer.

Thanks to “Web beacons”, when a visitor accesses certain pages of a site, an anonymous visit notification is generated, which can then be processed by our services. The associated use of web beacons and cookies allows us to know more about the parts of our sites that arouse your interest and to provide you with information tailored to your needs. We may collect and store this information and combine it with other personal information you provide us.

Managing cookies and similar technologies :
Most web browsers can be configured to not allow cookies, notify you when a cookie is being sent to your computer, or manage cookies, web beacons, and similar technologies.

If cookies are disabled, web beacons and technologies of a similar nature are still able to detect anonymous visits, but the notifications they generate can not be associated with other anonymous information or personally identifiable information and are ignored. . Similarly, if you want to prevent others from installing cookies and similar technologies on your computer and accessing them for advertising or other purposes, you can configure your browser to manage or block cookies and these technologies. In addition, cookie preferences, including the possibility of not accepting proprietary and third-party cookies, may be set and managed using our cookie authorization management tool, as applicable.

Cookie Preferences

Social Network Features and Widgets :
Our sites may include certain social networking features, such as links to videos, “Like” buttons, and widgets such as “Share” buttons and interactive mini-programs. These features may collect personal information such as your IP address and the page of the website you are visiting and may place a cookie to enable activation of the feature. Social networking features and widgets may be hosted by a third party or hosted directly on our sites. Your use of these features and your interactions with them are at your discretion and are governed by the privacy policy published by each of the companies providing these features.

Research :
As part of our efforts to better understand and serve users of the services offered by WeQan, we are likely to conduct research on demographic data and user interests based on personal data and other information that we are provided. This research can be compiled and analyzed in a collective way that does not identify you personally.

Do not follow me (DNT) :
Like many other websites, our site does not currently respond to the “Do not follow me” browser function. Cookies preferences, including the ability to disable proprietary or third-party cookies, can be set and managed using our cookie authorization management tool. In addition, you can take steps to limit tracking by removing cookies and other similar technologies from your computer and configuring your browser to block cookies or similar technologies or alert you before saving them. .

If you decide to delete all the cookies stored on your computer, including the deactivation cookies placed by our cookie authorization management tool, you may need to redefine your cookie preferences using the cookie management tool. tool.

2) Use of personal data by WeQan

We use the personal data you provide to us in accordance with this privacy policy.

If you visit our site :
We may use your personal data as described in section 1 above. You can use many features of our sites without providing personal data. However, you may not be able to use some services.

If you directly provide us with personal data in any other way :
We may use your personal data for the purposes for which it was sent to us, for example, to provide the requested product or service, answer a question you have asked, or diagnose a technical problem. We may also use them to provide you with notices of products or services that may be important to you or to perform other actions that are communicated to you when you provide the information. We may use your personal data to contact you later and offer you services that we believe might be of interest to you.

If we contact you for these purposes, we will do so after obtaining your consent to receive such communications or in accordance with our “legitimate interest” to contact you, for example if we have information to transmit to you based on your previous relationship with WeQan. In any case, we give you the opportunity to “unsubscribe” so that you will not receive any further communications.

If you are employed by a WeQan client :
When WeQan receives data about a customer’s employees, we use that data solely for the purpose of providing the products and services in accordance with the customer’s instructions. The collection, retention and destruction of all data relating to the client’s employees are permanently controlled by the client (as an employer) and any question or request regarding the personal data of an employee must be addressed to this employer .

If you are a WeQan employee or job candidate at WeQan :
We collect the personal data of job applicants at WeQan in order to complete the activities related to the review of applications and hiring. We collect the personal data of our employees in order to fulfill our responsibilities related to the management of human resources, as described in section 1 above. The personal data of WeQan employees are likely to be accessed by our human resources, IT and support staff, as well as their subcontractors, in Belgium, as reasonably required to meet these obligations and in accordance with the legislation in force . WeQan takes reasonable steps to ensure that all data collected about employees and job applicants is accurate, complete and up-to-date for the purpose for which it is intended.

3) WeQan’s Disclosure of Your Personal Data </​​h3>
WeQan agrees not to sell or rent your personal data to third parties for promotional purposes.

WeQan is committed not to use, share or distribute your personal data except:

Activity Transfers
As part of the development of our business, we are likely to sell or buy other businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event related to all or part of our business or assets, personal data may be be part of the transferred assets.

Service Providers, Subcontractors :
We sometimes use other companies to take over certain functions related to our activity. This may include, for example, hosting and / or maintaining databases or sending newsletters on our behalf. When we use a third party to perform a service or function, we may be able to provide access to certain personal data. In these circumstances, we only give him the information he needs to perform the service or function in question. WeQan is responsible for all personal data received from you and then communicated to these third parties in accordance with applicable privacy laws. We remain liable if a third party that we engage to process personal data on our behalf performs this function in a manner not in accordance with applicable law, unless we can demonstrate that we are not responsible for the activities or circumstances giving rise to the claim.

Partners and Associate Third Parties :
We may also share information with third-party partners who resell our products and services and / or provide value-added services. We may offer, independently or in cooperation with third parties, webinars, white papers and other services related to our products and services. We may share your contact information and interests in such offers or services with third parties, provided you have consented to this use of your data, or if we believe we have a legitimate interest in doing so, according to our previous relationship with you.

Legal requirements :
We may also disclose your personal information if required by law or if, in good faith, we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights or our property, (iii) act in an emergency to protect the personal safety of users of our site or the public, or (iv) protect us from all civil liability.

4) Consultation and control of personal data </​​h3>
Visitors to our website :
You can use many features of the WeQan website without providing any personal data. On the other hand, you may not be able to use some of our services. (Section 1 above explains how cookies and other similar technologies are used to collect data on our sites.) You still have the option to accept or decline to receive promotional emails, SMS messages. , phone calls and mailings from weQan. In other cases where you contact WeQan directly, you may determine what personal data you provide to WeQan.

WeQan Customer Employees :
To understand, access, modify and / or control the employee data provided by the employer to WeQan so that WeQan can provide its products and services to the employer in accordance with the established contract, WeQan’s customer employees must contact the right person within their company.

Job Applicants at WeQan :
Applicants applying for a WeQan job must contact their recruiter or human resources department, as the case may be, to understand, access, modify and / or control the personal data that WeQan has been provided with in the context of their application.

WeQan employees :
WeQan employees must contact the Human Resources department to understand, access, modify and / or control the personal data that has been provided to WeQan in the context of the application.

5) Exclusions from the privacy policy

Unsolicited information :
This Privacy Policy does not apply to any unsolicited information you provide to us through our site or any other means. This includes, but is not limited to, information posted in the public sections of our site, such as the WeQan blog, or ideas for new products and changes to existing services, as well as other unsolicited mailings (collectively referred to as “Unsolicited information”), including all user content as defined in our Terms of Use. This unsolicited information is considered as a whole non-confidential and we may freely reproduce, use, disclose and disseminate such information to third parties without restriction or reference.

Information publicly available :
Please also note that any personal data or other information that you provide to us for your public profile accessible online, but also for the publications on the forum of our sites, will be able to be consulted by other people and will not be subjected to the terms of this Privacy Policy. We can not be held responsible for the use that third parties may make of personal data or other information that you decide to make publicly available. Therefore, we recommend that you exercise great care when determining which personal or other data you choose to make public.

6) Children:

We do not knowingly collect personal data from children under 13 years of age. If you are under thirteen, please do not submit any personal data to WeQan. If you have reason to believe that a child under 13 has provided WeQan with personal data, please do not hesitate to contact us. We will strive to erase this information from our databases.

7) Links to other websites:

Our sites may contain links, references or links to other websites that are not owned, operated or controlled by WeQan, and their privacy policies may differ from ours (“external sites”). WeQan can not be held responsible for the privacy policies and procedures of external sites. The policies and procedures described here do not apply to external sites. We recommend that you read and become familiar with the privacy policies of external sites.

8) Security:

We implement commercially reasonable physical, technical and administrative measures and procedures to protect the personal data WeQan provides against loss, misuse and unauthorized access, disclosure, alteration or destruction. However, it is impossible to guarantee the absence of error or to secure the sending of information by Internet or by e-mail. Emails sent to or by WeQan, in particular, may not be secure. We therefore advise you the utmost vigilance when you decide to send us information by email. Please consider this notice when providing personal data to WeQan or its service providers electronically. Users of our sites and online services are responsible for the secure management of their passwords, usernames or credentials and other means of authentication required to access secure sections or services. We may suspend your access to our site or any of our services, without notice and for the duration of our investigation, if we suspect a breach of security.

9) Retention of information:

We will retain your personal information as long as a Web registration you have made with us is active, as required to provide you (or to provide your employer, as the case may be) with the requested services or information, or during the necessary period such as it is described in this policy or as it is recommended to you at the time of collection.

10) Unsubscriptions:

If your personal data changes at any time after providing us with contact details or other personal data, if you change your mind about receiving information (for example, types of marketing materials, newsletters, etc.). ) from us or if you wish to modify any other use of your personal data described above over which we exercise control, send us your request, accompanied by updated data and / or your new choices. Send your request to or, by mail, to the following address:

Responsible for the protection of privacy,
Queen Astrid Avenue 92,
1310 The Hulpe.

We will respond to your request for the consultation, modification or deletion of your personal data within 30 days. Of course, we will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and ensure the performance of our contracts.

11) If you have any questions:

If you have any questions about this Privacy Policy or our information management practices, or if you have any questions about the processing of your personal data, you can contact us either by e-mail at the address: ; by mail to:

Responsible for the protection of privacy,
Queen Astrid Avenue 92,
1310 The Hulpe

12) Changes to our privacy policy

It may be necessary at times to make changes to this Privacy Policy. Accordingly, we reserve the right to update or modify it at any time, occasionally and without notice. Please review this policy regularly, especially before providing us with personal data. If you continue to disclose your personal information to us after a modification or revision of this privacy policy, you confirm your agreement with the terms of this updated privacy policy.

WeQan Privacy Policy Review Date: August 28, 2019