Our team of consultants and account managers will ensure that you receive the best possible support and help you solve your various Qlik application issues.
By subscribing to a “support” contract, you have the option to submit tickets to our team via our helpdesk tool to assist, troubleshoot or help you with maintenance and support for your Qlik applications or in the execution of your Qlik projects.
Through our various “support” contract formulas, you pre-pay a certain number of support hours of your choice, which you consume as you go. needs. You have the opportunity at any time to consult the balance of available support hours of your contract, as well as the resolution history of each ticket, with the intervention time of our consultants.
Our support agreements are an effective way to ensure optimal support and maintenance of your existing applications. They can also be used to help you implement new features with ease.